At Miracles Golf, we strive to ensure you are satisfied with your purchase. If you’re not completely happy, our return and refund policy is designed to provide fair and clear options. Please review the following guidelines:
Refunds
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Cash Refunds
- Cash refunds are only available for defective or damaged products. You may contact us within 14 days of the purchase date and provide us with proof of the product issue. Inquiries outside the timeframe specified may be disregarded.
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Store Credit Refunds
- For other return reasons, refunds will be issued as store credit, which can be used for future purchases. Kindly contact us within 14 days of the purchase date.
To initiate return/refund, please send us an email at support@miraclesgolf.com.
Exchanges
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Free Exchange Policy
- We offer one free exchange per order.
- Any additional exchanges will require the customer to cover shipping costs.
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Exchange Eligibility
- Exchanges must be initiated within 14 days of the delivery date. This timeframe does not include the shipping duration of the product back to us.
- Customers may exchange an item for any available item.
- If the new item costs more, the customer must pay the price difference.
- If the new item costs less, no cash refund will be issued for the difference.
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Unavailable Sizes
- If the desired exchange size is unavailable, customers can choose another item or receive store credit for future use.
To request an exchange, please send us an email at support@miraclesgolf.com.
Exceptions
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Final Sale Items
- Items marked as final sale are not eligible for exchanges or refunds.
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Limited or Special Releases
- Limited-edition or special-release items cannot be refunded or exchanged.
Defective or Damaged Items
- Products that are defective or damaged upon receipt are eligible for a refund, exchange, or return.
By adhering to these guidelines, we can ensure a fair and efficient process for all return and exchange requests. If you have any questions or concerns, please do not hesitate to reach out to us at support@miraclesgolf.com. We appreciate your understanding and look forward to serving you!